Please note that we are closed on Monday, May 23rd for holiday. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays. Note, if you believe you are ... Read More »
Our staff are currently off on February 21 observing Ontario's Family day. Emergency's will be looked at but feel free to submit tickets for any issues. All our staff will be back in action tomorrow Feb 22nd and will respond accordingly.
Thank you and have a wonderful day.
-OSM TEAM
Update Jan 21 1pm: EST: cPanel and Email services on the server were restarted. New services watch tool is setup to monitor further. Thank you this issue is considered closed. Currently experience unexpected issues with our host17.osmhost.com server. System Admins are currently analyzing the issues they have identified a few services down ... Read More »
Our offices are currently closed for the Christmas season, returning January 4th. Support tickets will be monitored for emergencies only (service outages, firewall blocks, expired domains). We encourage you, during this welcome pause, to take a moment and focus on your loved ones. If our team of marketers and social media managers know one ... Read More »
