Our team is offline for the long weekend - starting Friday, June 30th, and returning Monday, July 3rd. We hope you have a wonderful long weekend! If your services are down and you need to open a ticket with us,please log in to your OSM customer account here: https://myhelpportal.com Need to reset your ... Read More »
[COMPLETED] As of 9AM March 26th, 2023 we have completed the migration of myhelpportal.com to a new server. We will continue to monitor the system to ensure all parts are operating as expected. [NOTE: We postponed this until March 26th] Please be advised that we will be replacing the myhelpportal.com server and migrating it to a new one on March ... Read More »
Update Jan 31, 2023 - 11:03 EST: Our teams have implemented a fix for this issue. Services have returned to operational. We are currently monitoring to ensure no further issues. Thank you Original Notice: It appears that since 10:40AM there has been degraded service on some of our WordPress sites. Our teams are currently ... Read More »
Seasons Greetings! Thanks so much for being part of the OSM Team in 2022! Please note our office is closed beginning Monday December 19th for our annual Holiday Break. We will be returning full time on Tuesday January 3rd, 2023. During this time our helpdesk will not be available. However, urgent issues such as service outages, domain renewals ... Read More »
