News
Mar 23rd [COMPLETED] Scheduled Server Upgrade- myhelpportal.com - March 26, 2023 (high impact)
[COMPLETED] As of 9AM March 26th, 2023 we have completed the migration of myhelpportal.com to a new server. We will continue to monitor the system to ensure all parts are operating as expected. [NOTE: We postponed this until March 26th] Please be advised that we will be replacing the myhelpportal.com server and migrating it to a new one on March ... Read More »
Jan 31st Degraded Service: WordPress Websites (Updated: Fix implemented)
Update Jan 31, 2023 - 11:03 EST: Our teams have implemented a fix for this issue. Services have returned to operational. We are currently monitoring to ensure no further issues. Thank you Original Notice: It appears that since 10:40AM there has been degraded service on some of our WordPress sites. Our teams are currently ... Read More »