Starting on November 2nd, 2022, at 09:00 PM (EDT), our Server Operations Team will be performing maintenance on the infrastructure where your server resides. This maintenance will require that our servers be rebooted. Although the maintenance window will remain open for four hours (until 02:00 AM EDT), the majority of servers are expected to ... Read More »
Please note that our office is closed on Monday, October 10th for Canadian Thanksgiving. We hope you have a wonderful Thanksgiving and we will be back with you on Tuesday October 11th. Thank you. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network ... Read More »
Please note that our office is closed on Monday, September 5 for Labour day holiday. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays. Links ... Read More »
Please note that Friday, June 17th our staff will be off for an event. Thank you and we appreciate you allowing us the time for our team to connect. The ticket system will be available to input support (or email technical.support@myhelpportal.com) or complete the form here: https://myosm.ca/support Urgent matters related to network ... Read More »
