Thank you for visiting. The office is currently closed for a staff event. If you are in need of technical or billing support. Please continue by opening a ticket under your account or by email to technical.support@myhelpportal.com If this is project or marketing related please email your account rep or project manager directly. Thank you and we ... Read More »
Allow Your Audience to Easily Navigate Your Blogs Using Indexed Categories! We’ve all spent HOURS searching a site for that one topic that we need an answer for. Except, instead of giving us the answer PRONTO, we spend EONS navigating the site’s every page! Don’t let your audience relive this nightmare! As a SiteApex user, your website ... Read More »
Please note that our office is closed on Monday, August 2 for the Civic Holiday. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays. Links to ... Read More »
Creating a Social Media Plan That Works for EVERY business - FREE TEMPLATE INCLUDED! Hands up if you want to spend every waking moment on social media! *Crickets*... Yeah, we don’t either. With Facebook’s constant updates, Instagrams tricky algorithm and Twitter’s refusal to let you edit a post after it’s been launched - it’s ... Read More »
Please note that our office is closed on Thursday, July 1 for Canada Day. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays. Links to General ... Read More »
Sell Your Product On Today’s Online Main Street! The world of shopping has drastically changed over the years, especially now that in-store shopping is limited within Ontario. The solution? E-commerce! Since the pandemic began over a year ago, the realm of online shopping has taken a giant leap forward in innovation! What began as an ... Read More »
Nameserver2 Server Replacement - 06/19/2021 at 2:00 AM - EDT. Please be advised that we will be replacing the hardware for nameserver ns2.osmhost.com server Saturday June 19th at 2AM EDT. This maintenance is to replace the existing hardware with a brand new server. Sites will not experience any down time. The work is scheduled to be completed by ... Read More »
Please note that our office is closed on Monday, May 24 for Victoria Day. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays. Links to General ... Read More »
BLOG NOW - SCHEDULE FOR LATER How to use the scheduling feature in the Blog Module of your Site Apex site! Do you write blogs for your website? If not, this is definitely something you should consider! And, just to make it easier for you, our team is going to give you a quick demo on how to SCHEDULE YOUR BLOGS IN ADVANCE! Blog writing is an ... Read More »
cPanel Phishing Scams Our Support team has seen a trend of customers receiving false cPanel notices claiming that their hosting or email storage is reaching capacity. These emails are asking you to log in to “fix” the problem. Refrain from clicking on these links and DO NOT enter in your username and password on these pages. You may ... Read More »