Holiday Office Closure

Our offices are currently closed for the Christmas season, returning January 4th. Support tickets will be monitored for emergencies only (service outages, firewall blocks, expired domains).   We encourage you, during this welcome pause, to take a moment and focus on your loved ones. If our team of marketers and social media managers know one ... Read More »

20th Dec 2021
Get to Know The SiteApex Calendar Module

Everything You Need To Know About The SiteApex Calendar Module Your website should be multifaceted - allowing you the freedom to organize, plan, communicate, promote and display your unique offering(s) in a creative way. That’s why we continually create user-friendly and innovative features within SiteApex! To provide both structure and ... Read More »

27th Oct 2021
Incident Report: Phone Service Outage [RESOLVED]

All original issues have been resolved and our phone system is fully functioning again. Thank you for your patience. OSM Team. -------------------------------------------------------------------------------------------------------------------------------------------------------------- UPDATE: September 27, 2021 Although we are seeing an ... Read More »

17th Sep 2021
This Is How You Optimize Your Site...5 SEO Tips For Beginners!

This Is How You Optimize Your Site...5 SEO Tips For Beginners! “How on earth do you SEO your website?” We get this question a lot! And there are many different answers we could give you, because SEO isn’t just a click of a button. And it’s definitely not a one-time fix. SEO is constantly evolving with technology advancements, software ... Read More »

14th Sep 2021
We’re Going 100% REMOTE!

What does this mean for our team and clients? It goes without saying, but our business has experienced some DRASTIC changes during the COVID-19 pandemic. But would you believe us if we said that these changes have been POSITIVE? We have been able to discover NEW opportunities within the changing workforce landscape and are EMBRACING what’s ... Read More »

8th Sep 2021
Afternoon Staff Event - August 26

Thank you for visiting. The office is currently closed for a staff event. If you are in need of technical or billing support. Please continue by opening a ticket under your account or by email to technical.support@myhelpportal.com If this is project or marketing related please email your account rep or project manager directly. Thank you and we ... Read More »

26th Aug 2021
Navigate Your Blog Using Indexed Categories!

Allow Your Audience to Easily Navigate Your Blogs Using Indexed Categories! We’ve all spent HOURS searching a site for that one topic that we need an answer for. Except, instead of giving us the answer PRONTO, we spend EONS navigating the site’s every page! Don’t let your audience relive this nightmare! As a SiteApex user, your website ... Read More »

6th Aug 2021
Holiday Closure August 2

Please note that our office is closed on Monday, August 2 for the Civic Holiday. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays.   Links to ... Read More »

26th Jul 2021
Creating a Social Media Plan That Works for EVERY business - FREE TEMPLATE INCLUDED!

Creating a Social Media Plan That Works for EVERY business - FREE TEMPLATE INCLUDED! Hands up if you want to spend every waking moment on social media! *Crickets*... Yeah, we don’t either. With Facebook’s constant updates, Instagrams tricky algorithm and Twitter’s refusal to let you edit a post after it’s been launched - it’s ... Read More »

6th Jul 2021
Holiday Closure July 1

Please note that our office is closed on Thursday, July 1 for Canada Day. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays.   Links to General ... Read More »

25th Jun 2021