Incident Report: Phone Service Outage [RESOLVED]

All original issues have been resolved and our phone system is fully functioning again. Thank you for your patience. OSM Team. -------------------------------------------------------------------------------------------------------------------------------------------------------------- UPDATE: September 27, 2021 Although we are seeing an ... Read More »

17th Sep 2021
This Is How You Optimize Your Site...5 SEO Tips For Beginners!

This Is How You Optimize Your Site...5 SEO Tips For Beginners! “How on earth do you SEO your website?” We get this question a lot! And there are many different answers we could give you, because SEO isn’t just a click of a button. And it’s definitely not a one-time fix. SEO is constantly evolving with technology advancements, software ... Read More »

14th Sep 2021
We’re Going 100% REMOTE!

What does this mean for our team and clients? It goes without saying, but our business has experienced some DRASTIC changes during the COVID-19 pandemic. But would you believe us if we said that these changes have been POSITIVE? We have been able to discover NEW opportunities within the changing workforce landscape and are EMBRACING what’s ... Read More »

8th Sep 2021
Afternoon Staff Event - August 26

Thank you for visiting. The office is currently closed for a staff event. If you are in need of technical or billing support. Please continue by opening a ticket under your account or by email to technical.support@myhelpportal.com If this is project or marketing related please email your account rep or project manager directly. Thank you and we ... Read More »

26th Aug 2021
Navigate Your Blog Using Indexed Categories!

Allow Your Audience to Easily Navigate Your Blogs Using Indexed Categories! We’ve all spent HOURS searching a site for that one topic that we need an answer for. Except, instead of giving us the answer PRONTO, we spend EONS navigating the site’s every page! Don’t let your audience relive this nightmare! As a SiteApex user, your website ... Read More »

6th Aug 2021
Holiday Closure August 2

Please note that our office is closed on Monday, August 2 for the Civic Holiday. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays.   Links to ... Read More »

26th Jul 2021
Creating a Social Media Plan That Works for EVERY business - FREE TEMPLATE INCLUDED!

Creating a Social Media Plan That Works for EVERY business - FREE TEMPLATE INCLUDED! Hands up if you want to spend every waking moment on social media! *Crickets*... Yeah, we don’t either. With Facebook’s constant updates, Instagrams tricky algorithm and Twitter’s refusal to let you edit a post after it’s been launched - it’s ... Read More »

6th Jul 2021
Holiday Closure July 1

Please note that our office is closed on Thursday, July 1 for Canada Day. Our ticket system will be available to input support (or email technical.support@myhelpportal.com). Urgent matters related to network connections, Firewall blocks or unavailable services will still be addressed as per normal on weekends and holidays.   Links to General ... Read More »

25th Jun 2021
Sell Your Product On Today’s Online Main Street!

Sell Your Product On Today’s Online Main Street! The world of shopping has drastically changed over the years, especially now that in-store shopping is limited within Ontario. The solution? E-commerce! Since the pandemic began over a year ago, the realm of online shopping has taken a giant leap forward in innovation! What began as an ... Read More »

18th Jun 2021
Scheduled Hardware Maintenance (Low Impact)

Nameserver2 Server Replacement - 06/19/2021 at 2:00 AM - EDT. Please be advised that we will be replacing the hardware for nameserver ns2.osmhost.com server Saturday June 19th at 2AM EDT. This maintenance is to replace the existing hardware with a brand new server. Sites will not experience any down time. The work is scheduled to be completed by ... Read More »

16th Jun 2021