In 2024 our company has decided to move to a four-day work week starting the week of January 8th, 2024. Our work week will begin on Monday and end on Thursday during our regular working weeks this year and beyond.
We truly value time and the opportunity as a small business to give meaningful opportunities to our team and this is no exception. Please make sure to contact us between Monday - Thursday for any service-related questions as our office will be closed on Fridays after January 8th.
We appreciate your accommodation for our new schedule. Our team will work diligently to serve you well during the remaining working days in 2024 and beyond.
We wish you a Happy New Year!
Joshua Edwards
Owner, CEO
Technical Support
General after hours checks for emergencies will continue and we encourage you to view our online documentation and view walkthroughs on using email and/or your website. You can find them here: https://support.siteapex.com/
If your services are down and you need to open a ticket with us, please log in to your OSM customer account here: https://myhelpportal.com
Can't access your customer account? Place a support request through our OSM website: https://myosm.ca/technical-billing-support.php
Wednesday, January 3, 2024