A:CIRA deems admin contact changes to be a "Critical Change" and thus, all changes must be confirmed with CIRA.
If the registrant has their username and password for their domain AND the admin contact email address current listed for the domain is STILL valid, they can simply log into the manage interface and make the required changes.
CIRA will then send a confirmation email to the OLD address requesting that they visit CIRA's web site to confirm the changes. They will need their CIRA username/password in order to confirm the changes. Please see Question 5 for details on how to have their CIRA login information sent to them.
If the registrant does NOT have access to the current admin contact email address listed, the domain owner must visit http://www.adminchange.com in order to have this address updated using a fax-based process.
For .CA domains:
Changes for the Administrative Email Address for .CA domains are submitted by Tucows to CIRA (the .CA registry) for processing. You must complete the CIRA form and provide the appropriate documentation. Please click here to download the Administrative Email Address Change Form (from CIRA) for .CA domains.
Please fax the appropriate form to: +1-416-531-2516 ATTN: OpenSRS Admin Email Change
Form: http://www.cira.ca/assets/Uploads/nonindividualMCACE.pdf
